At AirPods Hub, we strive to ensure your complete satisfaction with every purchase. If you are not entirely satisfied with your purchase, we’re here to help. Please review our return policy below:
1. Returns Eligibility: – We accept returns for items purchased directly from AirPods Hub within 15 days from the date of purchase. – To be eligible for a return, the item must be unused, in the same condition as when you received it, and in its original packaging.
2. Non-Returnable Items: – Certain items are not eligible for return, including but not limited to: – Items that are damaged or altered after delivery. – Items missing their original packaging. – Products purchased through unauthorized sellers or channels.
3. Return Process: – To initiate a return, please contact our customer service team at support@airpodshub.com to obtain a Return Merchandise Authorization (RMA) number. – Clearly mark the RMA number on the outside of the package when returning the item. – Ensure that the item is securely packaged to prevent damage during transit.
4. Refund Policy: – Once we receive your returned item, our team will inspect it and notify you of the status of your refund. – If the return is approved, a refund will be processed to the original method of payment within 5 business days. – Please note that shipping costs are non-refundable, and the customer is responsible for return shipping expenses unless the return is due to an error on our part.
5. Exchange Policy: – If you wish to exchange your item for a different model or color, please contact our customer service team to arrange for an exchange. – Exchanges are subject to availability, and any price differences will be applicable.
6. Warranty Returns: – Products covered under warranty due to manufacturing defects are subject to our warranty policy and may require additional documentation. – Please refer to the warranty information provided with your purchase or contact our customer service team for assistance.
7. Final Sale Items: – Items marked as “final sale” or “clearance” are not eligible for return or exchange unless they are defective.
8. Customer Satisfaction: – We value your feedback and are committed to resolving any issues or concerns you may have with your purchase. Please don’t hesitate to contact our customer service team for assistance.
This return policy is subject to change without prior notice. Please refer to our website or contact customer service for the most up-to-date information regarding returns and exchanges.
